Refund Policy

Paid subscriptions to Bundata are generally billed in advance for the selected billing period (monthly or annual, as offered at checkout). Fees cover access to the Services for that period.

Except where required by applicable law, we do not provide refunds for partial subscription periods or unused time after a billing charge has been processed. If you cancel, you typically retain access through the end of the current paid period; renewal charges stop thereafter.

Billing disputes or suspected billing errors should be reported promptly to support; we will review in good faith.

Nothing in this policy limits any statutory rights you may have as a consumer. Separately, we may, at our sole discretion, offer credits or refunds in individual cases (for example duplicate charges or documented service unavailability attributable to us). Any such decision is case-by-case and does not create an ongoing obligation.

The Free plan and any promotional trial are provided at no charge or at a trial rate as described at signup. Downgrading to Free or ending a trial does not generate a refund for prior paid periods unless expressly stated in an offer.

For billing questions: contact@bundata.com. General terms of sale are also described in our Terms of Use.